This article contains details of the latest FieldMagic releases for Desktop and Mobile (iOS and Android). Release notes are included only for builds that reach Production.
What’s New v2024.1.0
Get the best experience in the most complete field service and asset management platform to increase compliance while driving service efficiency with our latest FieldMagic update.
New Features
Desktop
Automatic removal of old data from the system
Client’s data will be automatically removed from the system if their expiration date exceeds six months
Records residing in the recycle bin for over three months will be automatically deleted from the system
Supplier pricing management via Import Wizard
Users can now archive customer's records, including associated data such as sites, recurring jobs, and recurring invoices
Enhancements
Desktop
Refreshed Import Wizard
Mobile
New Mobile App
Plan quote tasks and make quotes with photos directly from the app
Complete offline access right from the start
Enhanced text messaging directly from the app
Quicker QR and serial code scanner
Instant photo capturing for swift documentation
Ability to group prompts and duplicate them for Job/Asset checklists
Bug Fixes
Desktop
Fixed an error when attempting to save an asset without specifying a site and walk order of 0
Fixed ‘Customer Field’ inheriting customer data from previously created recurring jobs
Invoices are now sent from the creator rather than the assigned user
Resolved an issue where users no longer receive an error message when attempting to accept an invitation that has already been accepted
Resolved an issue when department tracking is disabled, users can now search for all Risk Templates without restrictions
https://crmonlineservice.freshdesk.com/a/tickets/20469
When a checklist contains a failed answer (Pass/Fail prompt), the overall status is automatically updated to Fail
Mobile
Applied system configuration settings for upcoming task
Fix status update to in transit when starting a travel